What a PRO actually does
A Public Relations Officer is a licensed representative who submits documents to UAE government departments on your behalf. In practice, PRO services cover labour and immigration filings, trade licence renewals, notarised documents, court typing, and any other task that requires a physical government submission or Arabic-language typing — which is most of them, since the majority of UAE government portals are still Arabic-first for form submission even where the interface itself is bilingual.
