Terms and Conditions for Privacy
Benchmark Document Attestation Services ("we," "us," or "our") collects only the required personal information needed to process your attestation and visa applications. The following categories of information may be retained:
1. Information Confinement
To compile all the information, we only retain the following detailsTo compile all the information, we only retain the following details
- Personal Identifiers: Your personal biodata is restricted to Name, Address, Birthdate and Contact information.
- Official Document Details: Passport numbers, ID numbers, and details from educational certificates, marriage certificates, commercial licenses, and other documents requiring attestation.
- Application Data: Any other information required by governmental authorities to process your attestation or visa application.
2. How We Use Your Information
We use your personal information strictly for legitimate business purposes related to the services you request.
- Service Processing:The submission of your details is directly compiled into the legal procedure of the government authorities required during document attestation.
- Client Communication: We ensure transparent communications for your application, inquiries and deliver seamless customer support.
- Compliance: We conduct internal audits for quality control, abiding by the laws and regulations.
3. Legal & Data Agreement
We disclose your information only as necessary to provide our services and as required by law.
- Basis for Processing: The information we collect is mandated by the government authorities and organizations involved in the attestation process. Providing this information is voluntary; however, any refusal to supply necessary personal information will result in our inability to provide the requested attestation services.
- Disclosure to Authorities: Your documents and data are disclosed to relevant authorities (e.g., UAE MOFA, Embassies, Consulates) solely for attestation processing.
- External Service Providers: Only the necessary information is handed over to the trusted partners for translation if required and courier; they are bound by legal confidentiality agreements.
- Legal Requirements: We are subjected to reveal information if required by law, such as to comply with a subpoena, search warrant, or other legal process.
4. Data Security & Retention
We are obligated to protect your personal data with thorough measures.
- Security Measures: We implement administrative, technical, and physical security measures designed to protect your personal information.
- Important Security Disclaimer: No method of electronic transmission or storage is 100% secure. We protect your data, but we cannot guarantee absolute security and shall not be liable for unauthorised access, misuse, or loss of data beyond our reasonable control.
- Data Retention Period: Personal information is necessary to confine the legal procedure stated in the above terms and conditions.
- Physical documents, certificates, are not retained in our office for more than 30 days after service completion; some specific procedures require an extended period.
- • We employ secure destruction methods for all data and documents that are no longer needed.
5. Your Responsibilities & Rights:
You have certain responsibilities and rights regarding your personal data.
- Your Responsibilities & Accuracy of Information: You are responsible for submitting relevant and complete information. We are not liable for delays, rejections, or penalties from incorrect or fraudulent information upon submission.
- Secure Communication: When making an application status via email, we request that to provide your name and certificate type. Benchmark is not obligated to respond to emails containing such sensitive data, and any misuse of information disclosed is not liable to us.
- Your Rights Access & Correction: You can request access to or correction of the personal information we hold about you.
- Withdraw Consent: You may withdraw your consent for data processing, understanding that this may prevent us from providing our services.
To exercise your rights, contact us at info@certificateattestation.ae.
6. Cookies & Third-Party Links
You must select restrict through your browser settings, but this may hinder your experience on our site. We do not use cookies to personally identify visitors.
- Cookie Policies: You must select restrict through your browser settings, but this may hinder your experience on our site. We do not use cookies to personally identify visitors.
- External Websites:Our website may contain links to external sites (e.g., paid advertisements). We do not control these third-party websites and are not responsible for their content, privacy practices, or security. We encourage you to read the privacy policies of any external site you visit.
7. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any change signifies your acceptance of the revised policy.
8. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
